General

1.1. The information contained in this proposal (other than the information that emanates from the Client) is proprietary and confidential to Montana Data Company (Pty) Ltd and / or its suppliers and sub-contractors.

Such information is made available to the Client subject to the condition that: –

1.1.1. it may not be disclosed to third parties other than the Client employees or consultants who need to have access thereto for the purposes of evaluating Montana Data Company’s response and negotiating any agreement that may arise from it, and;

1.1.2. the Client and its employees and consultants may use the information only for such evaluation and negotiation purposes.

1.2. Delivery is subject to all contractual obligations being met.

1.3. Our invoices are generated on the 25th of each month and payment is due by the end of the same month.

1.4. Rates of Exchange can influence some of the costing and can only be confirmed on the day of the order.

1.5. Any items not mentioned in the pricing table above are excluded.

1.6. Montana Data Company reserves the right to amend its pricing from time to time.

Backup & Recovery / High-Speed Data Transfer (where applicable)

2.1. Technical Services will be invoiced from date of installation regardless of whether the environment / infrastructure upgrades or other activities that the Client or any 3rd party are performing for the Client directly, is in place.

2.2. Setup and install costs quoted are based on an estimated time, any extra time required due to unforeseen circumstances will be communicated to the client for approval.

2.3. Cloud Server and Desktop Backups are payable monthly in advance.

2.4. Database and File Server backups are paid on capacity utilised as recorded on the 25th of each month.

2.5. Network connectivity has been excluded.

2.6. Any migration or transformation costs are excluded.

Governance Consulting / Training (where applicable)

3.1. Consulting services and Training will only be delivered on confirmation of receipt of payment.

3.2. For any cancellations within 48 hours of the scheduled delivery date / time, a credit note will be issued which can be redeemed against an alternative delivery date.

If you have any queries, please do not hesitate to contact us.